Privacy Policy

Last Updated: November 14, 2025

Overview

At Rocket Life Insurance, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We are committed to transparency and giving you control over your personal data. This policy applies to all visitors, users, and customers of our website and Mission Control application.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email, phone number, date of birth)
  • Health information required for insurance underwriting
  • Financial information (income, existing policies)
  • Communication preferences and chat history with Captain Rocket

We also automatically collect certain technical information when you interact with our platform, such as device type, browser, IP address, and usage patterns.

How We Use Your Information

We use your information to:

  • Generate accurate life insurance quotes and coverage recommendations
  • Process applications and facilitate underwriting with insurance carriers
  • Communicate with you about your quotes, policies, and account
  • Improve our AI optimization algorithms and user experience
  • Comply with legal and regulatory requirements

Information Sharing

We share your information only when necessary to deliver our services. This primarily includes sharing data with licensed insurance carriers for the purpose of underwriting and issuing policies.

We also work with trusted service providers who help us operate our platform (such as hosting, analytics, and customer support tools). These providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption in transit and at rest, secure servers, access controls, and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to strengthen our protections.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information (subject to legal and regulatory requirements)
  • Opt-out of marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].