Support & FAQ

Get answers to common questions about life insurance and the Rocket Life platform.

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Help Center

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Frequently Asked Questions

Everything you need to know about Rocket Life and life insurance.

How does Rocket Life make money?

We are compensated by insurance carriers when you purchase a policy through our platform. Our quotes and advice are always free for you.

Are the quotes really free?

Yes. Getting personalized quotes and speaking with Captain Rocket is completely free with no obligation.

How long does it take to get a quote?

Most people receive optimized quotes in under 2 minutes after a short conversation with our AI.

Do I need a medical exam?

Many policies offer accelerated or no-exam options depending on your age, health, and coverage amount. We’ll show you the best available paths.

What if I already have life insurance?

Great — we can review your existing policies and often find ways to increase coverage, lower costs, or close gaps.

What carriers do you work with?

We work with 10+ highly-rated carriers including North American, Transamerica, Mutual of Omaha, AIG, Banner Life, and more.

How do you use my personal information?

We only use your information to generate accurate quotes and facilitate applications. We never sell your data.

Can I cancel my application?

Yes. You can withdraw your application at any point before the policy is issued with no penalty.

Popular Help Topics

Getting Started

  • • How to get a quote
  • • Understanding coverage amounts
  • • Choosing policy types
  • • Application process

Policy Management

  • • Updating beneficiaries
  • • Making premium payments
  • • Policy reviews
  • • Coverage changes

Health & Underwriting

  • • Medical exam requirements
  • • Health conditions
  • • Tobacco use ratings
  • • Approval timeline

Costs & Savings

  • • Premium calculation
  • • Discount opportunities
  • • Payment options
  • • Rate locks

Claims & Benefits

  • • How to file a claim
  • • Beneficiary requirements
  • • Payment timeline
  • • Tax implications

Account & Security

  • • Creating an account
  • • Privacy & data security
  • • Document storage
  • • Communication preferences

Still Have Questions?

Our team is here to help. Get in touch and we'll respond within 24 hours.

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